Step 1: Turn the iPhone/iPad ON and tap Settings on the iPhone home screen.

Step 2: Tap Mail, Contacts, and Calendars

Step 3: Tap Add Account.

Step 4: Tap Other. Tap Add Account.

Step 5: Enter your email account settings

  • Name: First and Last name
  • Email Address:  Enter your entire email address (e.g. myname@mycitycable.com)
  • Password: Enter the password for your email account
  • Description: Type a name that identifies the account

Step 6: Tap Next. Enter the following Mail Server Settings

    Incoming Mail Server

  • Host Name: mail.mycitycable.com
  • Username: Enter your entire email address (e.g. myname@mycitycable.com)
  • Password: Enter the password for your email account

    Outgoing Mail Server

  • Host Name: mail.mycitycable.com
  • Username: Enter your entire email address (e.g. myname@mycitycable.com)
  • Password: Enter the password for your email account

Step 7: iPhone will attempt to verify server settings. If verification fails, tap Continue and proceed to updating advanced server settings

After successfully (or unsuccessfully) adding an email account to the device’s list of accounts, follow this path to edit the account’s incoming/outgoing server settings:

Outgoing Mail Server settings

Step 1: From the IOS Device’s home screen, Tap Settings.

Step 2: Tap Mail, Contacts, and Calendars

Step 3: Tap the Email Account you wish to edit.

Step 4: Tap SMTP under Outgoing Server

Step 5: Tap your Outgoing Server under Primary Server

    Edit the following:

  • Use SSL: OFF
  • Authentication: Password
  • Server Port: 587

Step 6: Tap Done

Incoming Mail Server settings

Step 1: From the IOS Device’s home screen, Tap Settings.

Step 2: Tap Mail, Contacts, and Calendars

Step 3: Tap the Email Account you wish to edit.

Step 4: Tap Advanced

    Edit the following:

  • Use SSL: OFF
  • Authentication: Password
  • Server Port: 143

Step 5: Tap Done