When you’re travelling with a laptop and you’d like to check your email, there are a few ways you can do so.

First, you can send and receive messages through Webmail. You can also use your email client, such as Microsoft Outlook, to send and receive messages, but you will need to use the Authenticated SMTP service when you are not connected to your home network.

What is Authenticated SMTP?

Authenticated SMTP is a service that allows you to use your e-mail account and client when you are away from home. This service is different from your connection at home in that it requires a username and password, rather than your source IP address, to determine if you are authorized to relay e-mail messages through the mail server. Once you have been authenticated with the server, you can send mail, just as you would with your regular e-mail services at home.

How do I set up the Authenticated SMTP server in my email client?

The steps will vary depending on the email client you use. Links to instructions for the most common email clients are included below, for your convenience.

You will need the following information to set up the Authenticated SMTP service in your email client:

      • SMTP Server Name: mail.yourispdomain.xxx
      • Outbound Server Port (SMTP): 587
      • Login: username@yourispdomain.xxx (You must use your full email address. No aliases will be accepted.)
      • Password: use the same password you would use to log into the normal mail server

Instructions for Common Email Clients: